To attend client location to resolve issues and restore system error.
To provide a Remotely diagnose faults from the office via remote access and customer liaison
Deliver the best advice on ensuring the correct programming of customer systems
Maintain standards of Technical Excellence within the dept.
Maximise Efficiency within the Department
Ensure full understanding of Products and Services are cascaded through the organization
Embrace Core values along with change and provide constructive ideas for improving service, working methods, and environment
Must be able to carry out the installation of systems as and when need to cover for other members of staff.
Any other reasonable duties and responsibilities considered appropriate by the Management of the Company.
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